Customer communication
Answers your Instagram DMs around the clock, and knows your products and your stock while doing it.
Warm, quick, clear. It does not invent what it does not know — it hands that over to you.
A fast model, suited to high-volume short replies.
We mark capabilities that are not live openly — and we do not invent delivery dates.
Reply generation with access to product data
The reply engine is ready and working
Answering product, price and stock questions
Shipping and order status updates
Learning from your own knowledge base (FAQ, policies)
Handover rules for human escalation
Complaints, returns and negotiations are escalated to you
Connecting to your Instagram account for live replies
Waiting on platform approval
WhatsApp support
The reply engine is ready and working; connecting live to your Instagram account is waiting on platform approval. Once that is done, connecting your account will be all it takes. Complaints, returns and price negotiations are always escalated to you — nothing is made up.